Contact Us

  • Head Office

    Basecorp Finance Limited

    450 Anglesea Street, HAMILTON 3204

  • Postal Address

    P O Box 5588, HAMILTON 3242

  • Landline (07) 839 2999

    Facsimile (07) 839 2992

Warren Mayall

Managing Director

Craig Rolls

Lending Manager

Beryl Irwin

Credit Manager

Nigel Wilton

Lending Officer

Sharon Overend

Administration Officer

Complaints Procedure

  • If you are not satisfied with the service you have received from us you should contact us.  We have an internal complaints process and undertake to investigate your concerns promptly and fairly.  You may contact us to make a complaint by telephone, by email or in writing.
  • We are a member of an independent dispute resolution scheme operated by Financial Services Complaints Limited (“FSCL”) and approved by the Ministry of Consumer Affairs. We have 40 days to respond to your complaint.  If you are not satisfied by our response, you may refer the matter to FSCL by emailing or calling FSCL on 0800 347257.  Full details of how to access the FSCL scheme can be obtained on their website  There is no cost to you to use the services of FSCL.


Please call us now

  • AUCKLAND 0800 839 299
  • HAMILTON 07 839 2999
  • WELLINGTON 0800 839 299